Put critical information at your fingertips
Executive Dashboards give managers a window into the organization to proactively identify and address issues before they become problems.
By Richard Slack, Bolo Systems
anagers who want to have an accurate pulse on the host of variables impacting an organization’s bottom line need an Executive Dashboard. A dashboard is Web-based software tool that takes complex company data commonly buried inside accounting, land and operational software silos and transforms it into instantly accessible and useful information to help executives make faster, more accurate and informed decisions. Executives are able to first identify the specific data that would be most beneficial in evaluating the health of its organization, and the completely customizable dashboard then combines those meaningful key performance indicators (KPIs) into a high-level graphical display.
Most dashboards include a few “out of the box” KPIs used most often by executives in information-intense industries such as the oil and gas business. These KPIs include:
• Outstanding accounts payable;
• Outstanding accounts receivable — both joint interest billing (JIB) and revenue receivable;
• Lease status (expirations, obligations, etc.); and
• Daily and monthly production volumes.
Fully configurable, the immediate and sustained benefits of an Executive Dashboard are best
Figure 1. This diagram illustrates how an Executive Dashboard fits into the system configuration of a typical user.
achieved when the dashboard is customized to detail the specific components defined by the user, such as AFE Budget to actual reporting, lease operating statements, and lease operating expense reports.
By visually pointing out anomalies within the KPIs that might need further review, Executive Dashboards allow decision-makers to drill down to more detailed information when needed, enabling exception-based review of the data. When looking at detailed transaction data, dashboards also may include the ability to examine the electronic document used to create the transaction.
The at-a-glance format of a dashboard identifies “need-to-know” information using graphs and tables rather than rows and columns of numbers. In this way, when one or more KPIs underperform, what is happening is almost immediately clear, so the user can instantly drill down to the root cause of the problem and take immediate action to rectify the situation. By continually identifying and resolving problems before they become issues, management can achieve overall operational excellence.
One of the best features of dashboards is that they are accessed using any standard Web browser. While most executives are using a Windows OS, dashboard applications are equally available to anyone running a client workstation running other operating systems such as Linux, Macintosh or Sun. This means that the information can be available from anywhere, at anytime, without the need for special equipment or technology.
As with any application containing sensitive company data, security protocols are essential. Typical security surrounding web-enabled dashboards includes two tiers of security: dashboard-layer security and application-layer security, including user access restrictions. For example, if an engineer manages operations for the Gulf Coast District, the data available on the dashboard he views would be limited to that district, with the dashboard’s security protocols prohibiting him from running reports for other areas.
Fueling efficiency and productivity
Dashboards are especially helpful for companies competing in challenging regulatory environments such as the oil and gas industry. Not only do these companies need to stay on top of financial and management data, they also need a system that helps them follow the many compliance requirements of Sarbanes-Oxley regulations. As a company staffed and operated by accounting, land and production professionals, Bolo Systems understood the advantages dashboard technology could provide to this demanding industry. Working with its customers, Bolo created a solution that equips users with real-time data assembled from across multiple internal databases as well as from a variety of external sources.
Oil and gas companies are often beleaguered by software systems with closed platforms
Figure 2. The Executive Dashboard takes the information from the database and converts it into a customized visual display that is conveniently accessed from any web-based application. that keep vital information decentralized, disorganized and diffused, which means that data must first be gathered from multiple sources and painstakingly combined to be used effectively. This drains user productivity and can limit a company’s ability to grow. To help organizations overcome these challenges, Executive Dashboards pull information traditionally stored in separate systems, creating a way to make decisions without having to first sort through numerous reports and combine data manually.
First, an application server sits on top of department-specific solutions such as accounting, land, production and finance (Figure 1). The database layer then accesses the information and provides the engine for gathering and analyzing the user-requested data. Finally, the Executive Dashboard takes the information from the database and converts it into a customized visual display that is conveniently accessed from any Web-based application (Figure 2). Turning data into decisions
The industry-specific dashboard can be used to monitor changing business conditions. The use of the dashboard increases the ability to easily access crucial financial and production data. This information now forms the foundation for the bottom-line intelligence executives refer to when making calculated company decisions. In addition, managers, armed with up-to-the-minute knowledge of the business, are able to provide more relevant, thoughtful service, resulting in higher levels of customer satisfaction.
Executive Dashboards improve efficiency by first helping executives determine measurement criteria for the success of its organizations and then by providing easy access to the data necessary for evaluating its goals. In real time, dashboards put the appropriate information into the right hands, so management can avoid surprises, quickly react to business changes and proactively make smart decisions that lead to organizational excellence.
For example, one business executive configured his Executive Dashboard with a Cost Center report that displayed the various revenue and expenses generated on properties. In the past, this manager had to review manual summary reports for each property, identify data that is outside the normal parameters and then request a detailed report for each property.
Once the reports were received, a further analysis needed to be completed to identify anomalies. Now, instead of reviewing multiple reports looking at each property individually, the information encompassing multiple properties is presented using a graphical format to determine which properties do not meet pre-determined thresholds. He was able to then use the information to focus on improving the operations that did not meet the company’s criteria, thus increasing profitability and improving the company’s overall balance sheet.
Uncovering and displaying vital company data in real time allows management to make smarter and more powerful decisions that will serve to continually improve operations. The monitoring of a company’s KPIs encourages proactive identification of problems and helps management develop effective corrective measures before challenges or problems ensue. Finally, the continual snapshot overview of the business that dashboards provide keep managers up to speed with detailed, accurate and timely information that contributes significantly to the overall health of the organization, the bottom line and shareholder value.